Return & Refund Policy

360° Parcel Opening video is mendatory in case of any wrong or Diffective product

Non Discounted Products:- Customer satisfaction guaranteed, if buyer is not satisfied with the product, then they can return the parcel wirhin 3 days from the date of parcel received. but product should be in orignal condition with all label and tages, and the return shipping charges will be bear by the customer only, Wrong Product or Defective Product with a video while opening the packaging are accepted for return within 3 days after delivery. Payment willbe refund within 7 to 15 days after receiving the parcl back.  

If buyer returns Non Discounted articals, by any reason, s/he is entitled to get 100% refund or return except shipping, COD (Cash on Delivery) and transaction charges 2%.

Discounted and SALE articles are non refundable, non exchangeable in any case  Artificial Jewellery is non refundable and non exchangeable in any case, opening video is mandatory in case of any wrong or Defective article.

Buyer pays the return shipping.

Item should be return on the following address…


C/O Real Casual
Shop No. 1, Radha Marg, Behind Raj Mandir Cinema, Panch Batti, M I Road,

City:- Jaipur
State:- Rajasthan
Country:- India
Pin code:- 302001

Replacements will take after receiving the old product.      

To be eligible for a return, your item must be unused and in the same condition that you received it.      

Your item needs to have the receipt or proof of purchase.